Recently, I got a chance to watch webinar about vulnerable consumers and would like to share it with you. (Personally) The most interesting part of webinar was presentation by Elizabeth Erington (presentation starts from min. ~44).
Main takeaway for me:
Even in developed economy countries citizens with low income may disconnect from network because they cannot afford electricity. Therefore, Demand Response is not only a way to increase efficiency in the electricity markets and to allocate electricity resources to the ones who value it most (typically richest people), but also to enable poorest people to use electricity, when it is cheapest.
Enjoy your watch!