Support and Contacts

Document created by Hanna Schlegel Partner on 10-Aug-2017Last modified by Falko Döring on 11-Dec-2017
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First off - please check if the issue you are experiencing is related to the CommUnity Rules. There you can find information on finances, sponsorship, communication, media and branding, as well as the platform do's and dont's. 


If the Rules do not help with your issue, try talking to your Local CommUnity Manager. They are the first contact point for any issues you may have as a Representative or even just as a regular member. You can find some useful contacts in the tables below.


If the issue you are dealing with is more of a need, utilize your CommUnity! The CommUnity is a vast, integrated network consisting of sustainable energy enthusiasts coming from a wide range of backgrounds, experiences and countries and undoubtedly they have all sorts of skills. It is almost always the case that someone you know knows someone who can help with whatever issue you may have! The CommUnity provides a fail-safe place for you to practice your networking skills - so when an issue arises, don't hesitate to talk to your local team about it. 



Local CommUnity team managers

If you have any questions about joining your local CommUnity team, please contact the Local Manager in your location. Local managers are also the first contact point of support for Representatives.


BarcelonaLeon Haupt/ Chris
LisbonLaura Broleri
TurinTara Trafton
CataniaFilippo Antonio


CommUnity Programme managers

For questions about the CommUnity Post and the Mentoring Programme, please contact the following people:


CommUnity PostRudolph Santarromanarudolph.santarromana@cu.innoenergy.comLisbon
Mentoring ProgrammeTomas


CommUnity Office (Barcelona)

The CommUnity headquarters are located at the InnoEnergy office in Barcelona. If you need to talk to someone regarding the platform, specific questions regarding finances and the bigger picture of the CommUnity, contact one of the following:


FunctionNameEmailContact them regarding:
CommUnity Office AssistantMarina Gil First point of contact regarding any issues that need to be directed to the CommUnity Office e.g. finance, execution, content and management.
Online CommUnity ManagerRobert Pleticharobert.pleticha@innoenergy.comIssues and queries about the platform.
DesignerAlba Mata Marketing, design and visual branding.
CommUnity Engagement ManagerFalko Dö CommUnity Innovation
CommUnity OfficerClaudio Strategy, feedback