Connecting our platform with Microsoft Office on your computer

Document created by Robert Pleticha Partner on 23-Feb-2017Last modified by Robert Pleticha Partner on 23-Feb-2017
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With Jive for Office, you can share your Office documents with others in your online community. As you make changes to a shared document on your computer, Jive for Office synchronizes the document with the version that's visible in the community, and provides real-time notifications to users working in the same document. The notifications tell each user when content has changed, and provides the option to incorporate the changes using a merge tool. Because Jive for Office constantly checks for changes, content is always up to date. And Jive for Office also synchronizes comments, tags, and collaboration settings between the community and your local document.



Getting Started


Step 1. Download and Install the Jive for Office plugin for Windows. Go to Your Profile Menu and Tools or click here: 


Download the application file and save to your computer


Click next and run the installation, close all open Microsoft Office windows and programmes you have running


Click finish when the installation has been completed


Step 2: Sign in to the CommUnity Platform to connect your Microsoft Office documents to the platform. 


Open a Microsoft Office programme like Word, it may take longer than usual and say "Loading Jive Add-In"


Open a new blank document


On the top menu bar, you should now see a new tab called JIVE, click on it


Click on Accounts


Click on Add Account if the platform URL does not already appear and type in



Enter your platform username and password, and click on Keep me logged in. Now, you are connected across all Microsoft Office programmes!


Step 3: Publish your first document


Open the document you want to share on the platform or begin typing. Then Click on the JIVE tab and select Publish when you are ready


Select the group or space where you want to publish your document by searching for its name. Add a name, description, and tag. If you want to restrict authorship, chose that setting. Click Publish when you are done.


After your document has been uploaded, this sidebar will appear. If you need to make updates to the document, edit it in Microsoft Office and then click on Save  to update the version of the file stored on the CommUnity platform. Read more about synchronizing work on documents Working with Shared Office Documents 



After you've connected your community to Office, Jive for Office keeps your documents synchronized with the community. Jive for Office does the following:

  • Updates the document preview in the community when you save changes to the document's content.
  • Updates the Office document comments list with comments made in the community.
  • Lets you see updates from others in your community and review them before using them.


Have a question? Leave a comment here or send me a message. Let's work together faster and more productively! 


Read more on Using Jive for Office  


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